AI-Powered Care Management Startup Ellipsis Health Secures $45M in Series A Funding

Ellipsis Health, a startup developing AI-powered care management solutions, has closed a $45 million series A funding round led by Salesforce, Khosla Ventures, and CVS Health Ventures. The company plans to use the funds to expand the adoption of its AI care manager, Sage, and enhance its artificial intelligence capabilities.

Sage: An AI-Powered Care Management Solution

Ellipsis Health's flagship product, Sage, is an AI care manager designed to support patients with complex physical, behavioral, and social needs. The company developed Sage using its proprietary "Empathy Engine," which is built on patented vocal biomarker technology and trained on millions of live clinical patient calls.

Sage aims to solve a persistent problem in healthcare: providing empathetic, high-quality care management in the face of staffing shortages. The AI voice agent can conduct health risk assessments, provide post-discharge follow-ups, coordinate care transitions, and perform routine check-in calls.

According to Ellipsis, Sage has resulted in a 60% reduction in administrative tasks, 6x faster program enrollment, and a 4x return on investment for healthcare organizations.

Industry Impact and Partnerships

Ellipsis Health's technology has already gained traction with major healthcare organizations. The company works with UnitedHealth Group, Aetna (part of CVS Health), DukeHealth, Highmark, and Main Street Health, among others.

Mainul Mondal, CEO and founder of Ellipsis Health, emphasized the integration of Sage with Salesforce Health Cloud: "Sage alleviates staffing shortages, rising costs, and increasing patient needs by linking with the Salesforce Health Cloud workflow engine to seamlessly integrate into existing clinical operations, delivering measurable improvements in healthcare operations and patient outcomes."

AI in Healthcare: A Growing Trend

The funding for Ellipsis Health reflects a broader trend of AI integration in healthcare management. Other companies exploring AI voice agents in healthcare include:

• Hippocratic AI, which launched a healthcare AI agent app store
• Innovaccer, which unveiled a suite of pretrained AI agents for patient communication
• Fair Square Medicare, which built AI-based voice agents for insurance coverage screening
• Infinitus AI, which developed a patient-facing voice agent for health risk assessments
• Zocdoc, which introduced a voice AI agent called Zo for appointment booking

Dr. Hal Paz of Khosla Ventures commented on the potential of AI in care management: "Voice-based care management has become essential, but it's nearly impossible to scale cost-effectively or without significant loss of quality. Sage stands apart by training its AI on real clinical conversations, enabling emotionally intelligent, context-aware support, even for the most complex patients."