CVS Health Announces Leadership Changes in Care Delivery Businesses

CVS Health, a major player in the healthcare industry, has unveiled significant leadership changes in its care delivery businesses. These shifts come as the company continues to integrate its recent acquisitions and streamline operations across its diverse healthcare portfolio.

Retail Health Leadership Transition

Jon Thiboutot, a CVS veteran with over two decades of experience, has been appointed as the new president of retail health at CVS. Thiboutot, who most recently served as MinuteClinic's vice president of operations, brings extensive knowledge of the company's retail health operations to his new role.

This appointment follows the transition of Dr. Creagh Milford, who previously held dual roles as president of retail health and president of Oak Street Health. Milford will now focus exclusively on leading Oak Street Health, the chain of value-based medical clinics for seniors that CVS acquired in 2023 for $8 billion.

Changes at Signify Health

In a separate development, Paymon Farazi, president of CVS-owned home health firm Signify Health, has announced his departure from the company. Farazi, who joined Signify in 2022 as chief product officer, will leave later this month.

Marcus Lanznar, previously vice president of product and operations at Signify, has been immediately promoted to fill Farazi's position. Lanznar, who has been with Signify since 2020, will now lead the company as it continues to integrate with CVS Health following its $8 billion acquisition in 2023.

Financial Performance and Outlook

Despite these leadership changes, CVS Health has reported improved financial performance in 2025. The company recently increased its adjusted earnings outlook following strong second-quarter results in July. This positive trend comes after a challenging period in 2024 when CVS struggled with heightened medical costs in its insurance arm.

However, the health services unit, which includes Caremark and CVS's health delivery assets, experienced an 18% year-over-year decline in adjusted operating income. This decrease was partially attributed to a higher medical loss ratio at Oak Street Health, highlighting the ongoing challenges in integrating and optimizing newly acquired businesses.

As CVS Health continues to evolve its care delivery strategy, these leadership changes reflect the company's commitment to aligning its diverse healthcare operations and maximizing the potential of its recent acquisitions. The impact of these transitions on CVS's market position and financial performance will likely be closely watched by industry observers in the coming months.