CVS Health Announces Leadership Changes in Care Delivery Businesses

CVS Health, a major player in the healthcare industry, has made significant changes to its leadership structure, particularly in its care delivery businesses. These moves come as the company continues to navigate the complex healthcare landscape and integrate its recent acquisitions.

Retail Health Leadership Transition

Jon Thiboutot, a CVS veteran with over two decades of experience, has been appointed as the new president of retail health at CVS. Thiboutot, who most recently served as MinuteClinic's vice president of operations, brings extensive knowledge of the company's retail health operations to his new role.

This appointment follows the transition of Dr. Creagh Milford, who previously held dual roles as president of retail health and president of Oak Street Health. Milford will now focus exclusively on leading Oak Street Health, the chain of value-based medical clinics for seniors that CVS acquired in 2023 for $8 billion.

Changes at Signify Health

In another significant move, Paymon Farazi, president of CVS-owned home health firm Signify Health, has announced his departure from the company. Farazi, who joined Signify in 2022 as chief product officer, will be leaving later this month.

Marcus Lanznar, previously vice president of product and operations at Signify, has been promoted to replace Farazi, effective immediately. Lanznar, who has been with Signify since 2020, will now lead the company as it continues to integrate with CVS Health following its $8 billion acquisition in 2023.

Financial Performance and Outlook

Despite these leadership changes, CVS Health has reported improved performance in 2025. The company recently increased its adjusted earnings outlook after reporting second-quarter earnings in July. However, the health services unit, which includes Caremark and CVS's health delivery assets, experienced an 18% year-over-year decline in adjusted operating income. This decrease was partially attributed to a higher medical loss ratio at Oak Street Health.

These leadership changes and financial updates come as CVS Health continues to expand its healthcare offerings beyond its traditional pharmacy and retail business. The company now operates a diverse range of healthcare businesses, including insurer Aetna, pharmacy benefit manager Caremark, and various care delivery assets. As CVS Health navigates these changes, industry observers will be watching closely to see how these new leaders shape the company's strategy in the evolving healthcare landscape.